Terms of Service

1. What Mestechki is

An online booking and record-keeping service for professionals and specialists: your own booking page, calendar, clients, reviews and finances.

The service is currently in an open test phase and free of charge. If paid plans are introduced, we will let you know by email in advance; whether to pay is up to you.

2. Account

You must be 18 or older. Provide truthful information and do not share your password. The account holder is responsible for activity in the account.

3. Acceptable use

Not allowed: offering illegal services, publishing other people’s photos or texts without permission, misleading clients, spam, attempting to hack or disrupt the service.

If these rules are broken, we may hide the professional’s page or block the account. Existing bookings remain and clients can still cancel them.

4. Your clients and their data

Clients who book with you are your clients. You are responsible for handling their data lawfully: telling them who you are and using the data only for bookings and your services.

Your content (photos, descriptions, prices) remains yours. You allow us to display it on your booking page while your account exists.

5. Availability and liability

We do our best to keep the service running and make nightly backups, but we do not guarantee error-free or uninterrupted operation, especially during the test phase.

To the extent permitted by law, we are not liable for lost profits or indirect damages. Liability for intent, gross negligence and injury to life or health is not limited.

6. Termination

You can delete your account at any time by writing to [to be filled: LEGAL_EMAIL]. Before deletion we will offer you an export of your data.

We may discontinue the service with at least 30 days’ notice by email.

7. Data processing on behalf of the professional (DPA, Art. 28 GDPR)

Subject and duration: we store and process your clients’ data so that booking, calendar, notifications and record-keeping work — for as long as your account exists.

Data: name, phone, email, Telegram username, comments, home-visit address, booking history, reviews, your notes on clients. Data subjects: your clients.

We process the data only on your instructions — i.e. as the service features do — and never for our own purposes.

Only the service administrator has access to the data and is bound to confidentiality.

Security measures: HTTPS, storage in the EU, database closed to the internet, hashed passwords, encrypted backups, log of administrator actions.

Sub-processors: Hetzner Online GmbH (hosting, EU), Resend Inc. (email, USA, EU Standard Contractual Clauses), Telegram (only if connected). We will inform you of new sub-processors in advance and you may object.

We will help you respond to client requests (access, rectification, erasure) and notify you without undue delay of any personal data breach.

After your account is deleted we delete client data within 30 days (from backups within 6 months); before deletion you can export it.

On request we will provide the information needed to demonstrate compliance with these terms.

8. Changes and governing law

We will notify you of changes to these terms by email at least 14 days in advance. Continuing to use the service means you accept them.

These terms are governed by the law of the country where the service owner is registered, to the extent permitted by the law of the professional’s country. Questions: [to be filled: LEGAL_EMAIL].